Privacy Policy: How We Handle Your Information

Last updated: October 2026

This policy explains how Hourscooper Walk-In Tubs ("we" and "us") gathers, uses and passes along information when you visit hourscooper.living, phone the number shown on this site or send in a request form. It is a general template, not legal advice.

What We Gather From You

When you phone us or fill out a form, you may give us your name, phone number, email address, location and a short description of your bathroom project.

Some details also reach us on their own as you browse. These can include your IP address, your browser and device type, the pages you open and the time of your visit. Calls to the number on this site may be tracked, and some may be recorded for quality and billing purposes.

Why We Use It

We use the information to:

• Match you with an independent walk-in tub or shower provider that serves your area
• Pass your request to that provider so they can reach out to you
• Reply to your questions and messages
• See how people use this site and our phone lines
• Make the site and our service better
• Follow the law and guard against fraud or misuse

Who Else Sees It

Hourscooper Walk-In Tubs is a referral service. When you ask for help, we send your contact details and project notes to one or more independent providers or marketing partners so they can follow up. These businesses are separate from us. They have their own privacy practices.

Companies that help run the site and phone lines, such as hosting, analytics and call-tracking vendors, may also receive some information. We may share information when the law requires it or when we need to protect our rights.

We do not sell your personal information for money. Some laws treat sharing data with marketing partners as a sale or a share. Where that applies, you may have the right to opt out.

Health Details

Please do not send medical records or detailed health information. A brief note about what makes bathing hard for you is plenty for a provider to plan a visit.

Cookies and Site Analytics

This site may use cookies and similar tools to learn how visitors use it. You can block or clear cookies in your browser settings. If you turn them off, some parts of the site may not work as well.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete your personal information. You may also be able to opt out of certain sharing. Send your request to contact@hourscooper.living. We may ask you to confirm who you are before we act on it.

Keeping Information Safe

We take reasonable steps to protect your information, though no system is completely secure. We keep information only for as long as the purposes above or legal duties require.

Children

This site is not meant for children under 13. We do not knowingly collect information from them.

Changes to This Policy

We may update this policy from time to time. The date at the top shows when it was last revised.

Questions

If you have questions about this policy, email contact@hourscooper.living.